Information We Collect

Personal Information: When you make a purchase, sign up for our newsletter, or contact us for assistance, we may collect personal information such as your name, email address, phone number, and payment information.
Non-Personal Information: We may collect non-personal information about your visit to our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us improve our website and services.
How We Use Your Information

We use the information we collect for the following purposes:

Order Processing: To process and fulfill your orders, including sending order confirmations and shipping updates.
Customer Service: To provide you with customer support and respond to your inquiries.
Marketing: To send you promotional materials, newsletters, and special offers that may interest you. You can opt out of receiving marketing communications at any time.
Improvement: To improve our products, services, and website based on your feedback and browsing behavior.
Legal Compliance: To comply with legal obligations and protect our rights and interests.
Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors and shipping companies. These third parties are required to maintain the confidentiality of your information and use it only for the purposes we specify.

Data Security

We implement a variety of security measures to protect your personal information. These measures include secure servers, encryption, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal information.
Deletion: Request deletion of your personal information, subject to certain exceptions.
Opt-Out: Opt out of receiving marketing communications from us.
To exercise any of these rights, please contact us at:

Phone: 70770981
Email: petloverslb@gmail.com

Cookies

Our website uses cookies to enhance your browsing experience and gather information about visitor behavior. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

Phone: 70770981
Email: petloverslb@gmail.com

Thank you for trusting PetLovers with your personal information. We are dedicated to safeguarding your privacy and providing you with exceptional service..